Author - Phil Tee

Dell Technologies acquires Moogsoft

Dear Current and Future Moogsoft Customers, I am happy to announce that Dell Technologies has acquired Moogsoft on September 17, 2023. This is good news for existing and future Moogsoft and Dell customers. Earlier this year Moogsoft embarked upon raising capital to accelerate growth. This initiative generated a...

The State of AIOps: A New Years’ Message from Chief Moo Phil Tee

Well, that was fast! Another year has come and gone. It is safe to say 2020, ‘21 and ‘22 were exceptional, and only sometimes for good reasons. But I take heart in society’s steady progress toward digital maturity through it all. Nearly 100% of IT...

A Fireside Chat with Phil Tee, CEO of Moogsoft

Q: What’s the future of Moogsoft, and where is it going? Moogsoft pioneered AIOps, essentially inventing the market 10 years ago. It is worthwhile revisiting why we did that to understand where we are going. My background is as the founder and inventor of Micromuse Netcool,...

Ho-ho-ho-me for the Holidays with Moogsoft

I recently sat down at the holiday dinner table with friends and family only to face the dreaded question: “What does your company actually do, Phil?” I launched into how Moogsoft is the observability with AIOps leader that delivers the most advanced platform for helping IT...

The Exec’s Guide to Embracing Availability: From Tick Mark to SLAs

If you were ‘doing’ IT in the 1990s you will remember the sudden obsession with quality standards in business. We all had projects, check lists, audits and at the end of it the badge confirmed, “ours is a business that takes quality seriously”. Funny thing is...

5 AIOps Use Cases: How AIOps Helps IT Teams

AIOps, so what is the big deal? I have heard some less well-informed people describe AIOps as a "nothing-burger", which is so far from the truth as to be laughable. The compulsion to avoid outages in today's post-digital transformation world couldn't be higher, and if you...

How to Choose an AIOps Tool? The Beginner’s Essential Guide

Why do we need AIOps? We all know that the shift to SaaS and next-generation container and microservices-based software architectures is inevitable as a key step in digital transformation. The forces at work speak to the need for businesses to present a purely digital shop window...
Message from Phil Tee

Continuing Our Business in the Time of COVID-19

Our priority is to keep our staff and their families healthy while continuing to operate our business and remain fanatical about our customers. In order to do so, and to comply with local public health orders, Moogsoft employees in the US moved to a mandatory work-from-home...
AIOps Liberates IT beyond the Antiquity of Rules

AIOps Liberates IT Beyond the Antiquity of Rules

This blog is the fifth and final in the series, “How AIOps Liberates IT from a Rules-based Approach”. Summary  1.  AIOps liberates IT professionals from rules-driven workflows that are repetitive mental drudgery, providing the opportunity to advance new skills, knowledge, and productivity. 2.  Because AIOps is a...
The Undecidable Challenge of Rules

The Undecidable Challenge of Rules

This blog is the fourth in the series, “How AIOps Liberates IT from a Rules-based Approach”. Summary  1.  Rules-based solutions cannot guarantee to fully determine or decide the root cause of a system failure. 2.  The random circumstances of real-world failures often confuse undecidable rules and delay remediation. 3. Unlike a...
Dell Technologies acquires Moogsoft August 11th 2023
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